Manx Telecom says it's not introducing any new charges after being accused of asking more for paper bills.
On social media, the company says its current billing policy - which sees duplicate bills cost £6 and paper bills costing £4.20 a month - has been in place for years.
The company says its online billing platform remains free to use.
And it adds the move to digital bills has saved countless trees and reduced its carbon footprint significantly.
Internet network probe 'finished soon', says regulator
An investigation into the Island's telecoms infrastructure will conclude soon.
Island deposits rise by £1.1 billion
The Island's financial regulator says more than a billion pounds arrived on the Island between March and June.
Community AI training sessions launched
Free training sessions are on offer in AI for Island residents this autumn.
Time to tidy your shabby bush, says local authority
Marown Commissioners are encouraging people to tidy up their hedges.
Local economy strategy event this week
Business Isle of Man is hosting a session about the draft local economy strategy this week.
Isle of Man 'too bureaucratic' for Dubai company
A wealth management company says it didn't set up in the Isle of Man because it would have involved too much paperwork.
Find out more about economy over breakfast
There's a chance to have breakfast with the treasury minister and get inside info about the future of the Island's economy.
Award for Manx company partner
A Moore Dixon partner has won a prestigious award.
