Survey to form future of social security payments

Government wants to better understand how and why people collect their social security payments. 

A survey has been launched looking at why some people choose to collect their benefits and pension in cash using the MiCard system, rather than have them paid directly into a bank account or on to a pre-paid card.

The survey is aimed to help the Social Security team and Isle of Man Post Office plan future services.

Everyone collecting benefits and pensions will be encouraged to take part, paper copies will be available to fill in at all post offices and the Social Security reception areas at Markwell House in Douglas and Ramsey Town Hall.

Pre-paid envelopes will also be available for the surveys to be returned.

It's available to view and complete online at the Government’s consultation hub - consult.gov.im - where it may also be downloaded.

Alternatively, written comments can be emailed to micardenquiries@gov.im or sent by post to MiCard Survey, Social Security, First Floor Markwell House, Market Street, Douglas, IM1 2RZ.

The process will run for four weeks and finish on Sunday 31 October 2021.