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Charges on expired phone contracts 'unfair', survey says

Nearly three quarters of Manx phone customers believe being charged for mobile phone contracts after they have expired is unfair.

That's according to a survey commissioned by Sure who say 73% of people would be unhappy at paying fees after the end of their contract.

Sure's Chief Executive, Mike Phillips, says that while Manx consumers are well-informed on such topics, more can be done to increase awareness on the subject.

The practice of charging consumers once their deals expire was condemned by Citizens Advice last year.

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