Over 300 complaints about gas billing issues have been made to the Office of Fair Trading since April.
That's according to former OFT Chairman John Wannenburgh, in response to a written Tynwald question.
He adds that 18 of the complainants were recorded as being 'vulnerable,' with most being distressed and confused as they hadn't received bills or couldn't understand them.
Complaints made by vulnerable customers are prioritized by the OFT, with home visits conducted and active engagement with Isle of Man Energy to solve the issue.
'Desperate' man appeals for donations to leave the Island
Ramsey health station finds 67% of users overweight
Plantation death not being treated as suspicious
Two MHKs question cost of King's visit
MHK faces censure over comments about colleague
Ann Corlett to defend seat
Local business owner to stand for Arbory, Castletown and Malew
Restauranteur declares for Douglas South
Comments
Add a comment